1. Website operator
This website is operated by Cartonnex Limited, a private limited company registered in England and Wales under company number 16815502. Our registered office is Unit 16 Enterprise Way, Cheltenham Trade Park, Cheltenham, England, GL51 8LZ. Contact us at tashan@cartonnex.co.uk or 07786 410 704.
By using the website, you agree to these terms. If you do not agree, please stop using it. Nothing on this page displaces mandatory rights that cannot lawfully be excluded.
2. Permitted use
You may use the website for lawful information and enquiry purposes. You must not attempt to damage, overload, disrupt or gain unauthorised access to the site, its hosting, forms or connected systems; introduce malicious code; scrape content in a way that unreasonably burdens the service; impersonate another person; or use the site for fraudulent or unlawful activity.
We may suspend or change website access where reasonably necessary for maintenance, security or operational reasons. We do not promise that the website will always be available, uninterrupted or free from every error.
3. Enquiries, quotations and contracts
Website content and catalogue information are invitations to enquire, not offers capable of acceptance. Sending an enquiry does not create a contract, reserve production capacity or guarantee product availability.
A quotation will be based on the scope and information available at the time. Unless the quotation expressly states otherwise, dimensions, quantities, finishes, access, delivery, installation, taxes and other project matters remain subject to written confirmation. A binding contract arises only through the acceptance route and terms stated in the relevant written quotation or order documentation.
Prices are not published on this website. Any price supplied separately will state or clarify its basis, including the treatment of VAT and delivery where relevant. A quotation may be revised if the brief, quantity, site information, specification or programme changes.
4. Products, images and specifications
The catalogue illustrates the types and ranges of commercial furniture Cartonnex may quote. Product details, materials, finishes, dimensions and availability should be confirmed for the specific enquiry. Natural timber appearance, screen settings, lighting and manufacturing tolerances can create reasonable differences between an image or sample and a finished item.
We may improve or alter a product description or specification, but agreed order documentation will govern the contracted scope. Regulated, technical, fire, electrical, structural or site-specific requirements must be identified and verified during specification; website text should not be treated as a certification or project approval.
Delivery, access, installation, risk, title, cancellations, returns, defects and any warranty position will be governed by the written terms applying to the relevant order. Do not rely on general website content as a substitute for those project terms.
5. Intellectual property and links
Unless stated otherwise, the website design, written content, original imagery, catalogue presentation and Cartonnex identity are owned by or licensed to Cartonnex Limited and protected by applicable intellectual property law. You may view the site and retain reasonable extracts for evaluating a genuine enquiry. You may not republish, sell, remove attribution from or commercially exploit substantial website content without permission.
Links to third-party websites are provided for convenience. Their content, availability and security are outside our control, and a link does not amount to endorsement.
6. Website information and liability
We take reasonable care with website content but do not guarantee that it is complete, current or suitable for every project. You should obtain a written specification and any necessary professional advice before making procurement, building, safety or compliance decisions.
To the fullest extent permitted by law, Cartonnex Limited is not liable for loss arising solely from reliance on general website content, inability to access the site, or a third-party website. We do not exclude liability that cannot lawfully be excluded, including liability for fraud or fraudulent misrepresentation, or death or personal injury caused by negligence.
7. Privacy, events outside control and general terms
Personal information is handled as described in our Privacy Policy and Data Protection Policy. Website storage and the optional Google Map are described in our Cookie Policy.
We are not responsible for delay or failure in website availability caused by events reasonably outside our control. If part of these terms is found invalid or unenforceable, the remaining provisions continue to apply. A failure to enforce a term immediately is not a waiver of it.
We may update these website terms by publishing a revised version. These terms and non-contractual disputes relating to website use are governed by the law of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory rights that apply to a consumer or another party.
Questions about these terms can be sent to tashan@cartonnex.co.uk.